A satisfied customer is the best business strategy of all.
So true!
Over the years, I’ve come to realize that some of the best designed products that I’ve come across are the ones that just let you do stuff – they’re simple, elegant, and subtle. One such product that I’ve been using is Sublime Text [...]
It’s been a very, very long time since I posted here. There were times that I promised myself that I would do something about it, but the deluge at work, and then some more work prevented that from happening. Anyway, enough rant, here’s what I’ve been busy with over the last few months:
Work. Lot’s, [...]
A couple of things that I like to remind myself all the time
Don’t waste time arguing with fools, they usually have nothing to lose and have all the time in the world to argue about why they’re right. These folks are better avoided than dealt with; wish I had some way to ascertain this [...]
Problem: How do I make an informed decision about who I vote for? There’s no way for me to find out what the political representatives in my constituency are up to, how well/poorly they’ve performed, their criminal record history (if any [sic])
Most web start-up ideas fall under two broad categories: me-too’s and potential winners. The problem with a majority of ideas almost always is what I call the entrepreneur’s bias.
Do software patents really achieve anything at all? Clearly, the system has its benefits, but is it broken beyond fixing?
Anybody who has written software will probably have received at least one bad bug report. Reports that say nothing (“It doesn’t work!”); reports that make no sense; reports that don’t give enough information; reports that give wrong information.
Are some products and services inherently designed to be broken; things their architects or creators must go to great lengths to ensure are broken?
